Terms of service
Terms of Service – ActiveJoy Home
Last updated: October 15, 2025
Overview
Welcome to ActiveJoy Home. The terms “we”, “us”, and “our” refer to ActiveJoy Home.
ActiveJoy Home operates this store and website, including all related information, content, features, tools, products, and services (the “Services”) to provide you with a curated and enjoyable shopping experience.
Our store is powered by Shopify, which enables us to provide these Services securely and efficiently.
By visiting, interacting with, or purchasing from our store, you agree to be bound by these Terms of Service and our Privacy Policy.
If you do not agree, you should not use or access our Services.
1. Access and Account
By using our Services, you confirm that you are at least the age of majority in your state or province of residence and that you have the authority to agree to these Terms.
You may be required to provide information such as your name, email, billing and shipping addresses, and payment details. You agree that this information is accurate, complete, and current.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
2. Our Products
We make every effort to represent our products accurately on our website. However, colors, textures, or dimensions may appear slightly different depending on your screen, lighting, or device settings.
All product descriptions, pricing, and availability are subject to change without notice. We reserve the right to discontinue or limit quantities of any product at our discretion.
We do not guarantee that any product or service purchased will meet your personal expectations.
3. Orders and Returns
When you place an order, you make an offer to purchase the product(s) under these Terms. We reserve the right to accept or decline any order at our discretion.
Orders are not confirmed until payment has been processed and you receive an order confirmation email. Please review your order carefully before submitting, as we may not be able to cancel or modify it after confirmation.
Your purchases are subject to our Refund Policy.
Refunds and our 30-Day Money-Back Guarantee apply exclusively to full-priced items.
Products purchased at a discount, during promotions, or on clearance are final sale and not eligible for refunds or exchanges unless defective or damaged upon arrival.
We reserve the right to refuse a refund for items showing signs of use, damage, or missing components.
4. Prices and Billing
All prices are listed in U.S. dollars (USD) unless otherwise stated. Taxes, shipping, and handling fees are calculated and displayed at checkout.
Prices, promotions, and discounts are subject to change without notice.
Unless explicitly stated, promotional or sale prices are final and non-refundable.
You agree to provide valid payment details and authorize us to charge your payment method for all orders placed.
We are not responsible for delays caused by incorrect billing information or declined transactions.
5. Shipping and Delivery
We process and ship orders from our fulfillment centers located in the United States and, in some cases, directly from our international production partners.
Processing times, delivery windows, and shipping costs are outlined in our Shipping Policy.
While we do our best to ensure timely delivery, we are not liable for delays caused by carriers, customs, weather, or other factors beyond our control.
Once a product leaves our facility, title and risk of loss pass to you.
6. Intellectual Property
All content on our website — including text, images, graphics, product designs, videos, and trademarks — is the property of ActiveJoy Home, its licensors, or affiliates, and is protected under applicable copyright and trademark laws.
You may not reproduce, modify, distribute, publish, or use any material from our site for commercial purposes without prior written consent.
Unauthorized use of any ActiveJoy Home intellectual property is strictly prohibited.
7. Feedback and Submissions
If you submit reviews, suggestions, or other content (“Feedback”), you grant us a worldwide, royalty-free license to use, reproduce, and display that content for marketing or operational purposes.
We may, but are not obligated to, monitor or remove content we deem inappropriate, unlawful, or misleading.
By submitting Feedback, you confirm that you own the rights to that material and that it does not violate any third-party rights.
8. Third-Party Tools and Links
We may offer tools, widgets, or integrations operated by third parties.
These are provided “as is” and “as available.” We are not responsible for any issues arising from your use of third-party features or websites.
Before using any third-party service, please review their respective terms and privacy policies.
9. Relationship with Shopify
ActiveJoy Home is powered by Shopify, which enables us to operate this store.
Any purchases you make are directly between you and ActiveJoy Home.
Shopify is not responsible for the quality, delivery, or fulfillment of any product sold through our store.
10. Disclaimer of Warranties
All products and services are provided “as is” and “as available” without warranties of any kind, either express or implied, including but not limited to merchantability, fitness for a particular purpose, or durability.
We do not guarantee that your use of the Services will be uninterrupted, timely, or error-free.
11. Limitation of Liability
To the fullest extent permitted by law, ActiveJoy Home, its affiliates, officers, employees, and partners shall not be liable for any indirect, incidental, or consequential damages — including loss of profits, data, or savings — resulting from your use of our products or Services.
12. Indemnification
You agree to indemnify and hold harmless ActiveJoy Home, Shopify, and their affiliates from any claim, demand, or expense (including legal fees) made by a third party due to your breach of these Terms or violation of any law or third-party rights.
13. Severability
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law.
14. Governing Law
These Terms of Service and any disputes arising under them shall be governed by the laws of the State of Florida, United States, without regard to its conflict of law principles.
You agree to submit to the jurisdiction of the courts located in Miami, FL.
15. Changes to These Terms
We may update or modify these Terms at any time. The latest version will always be posted on this page, with the updated “Last updated” date.
Your continued use of our Services constitutes acceptance of any changes.
16. Contact Information
Questions about these Terms should be directed to:
ActiveJoy
📧 support@activejoyhome.com
📍 Miami, FL 33139, United States